Service is our Success at Jiffy Lube®!

We really appreciate your feedback on your latest experience with us.
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How do you feel your expectations were met during your last visit to Jiffy Lube?


 
How did Jiffy Lube exceed your expectations?

 
We're sorry to hear that Jiffy Lube did not meet your expectations. What went wrong?

 
Would you like to be contacted regarding your experience? *

     
 
Please provide your name, email or phone number, and a convenient time for Jiffy Lube to contact you.

 
Name

 
Phone Number

 
What days can we contact you?


 
When is the best time to contact you?


 
To the best of your knowledge, which of these services are you aware of that Jiffy Lube provides?


 
What services did you have completed while you were at Jiffy Lube?


 
Based on your most recent visit, how well did we do on the following aspects of your experience?

 
Employees were knowledgeable about my vehicle.






 
Employees were friendly and respectful.






 
Employees were well trained to provide all the services I needed.






 
I trusted the service advisor's recommendations.






 
The service was timely and/or I was kept informed about any timing issues.






 
The service I received was a good value for my money.






 
The facilities and equipment was adequate to provide all the services I needed for my vehicle.






 
Pick the top 3 factors that affect your decision to choose a service provider for your vehicle.


 
How likely are you to return to Jiffy Lube for any type of service?


 
What affects your decision to return to Jiffy Lube?

 
Would you be comfortable answering a few demographic questions for us? These are completely anonymous.

     
 
Please tell us a little bit about yourself:

 
What is your gender?


 
What is your age group?


 
Select the Store that you visited:

 
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Thank you! Please enjoy a 50% discount on us.

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50% off your next tire rotation.
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